The Challenge
Traders using Bhomra Land Port, Bangladesh’s border crossing with India’s populous West Bengal region, often faced lengthy delays in exporting and importing goods. Inefficient manual, paper-based processes created a bottleneck, ramping up time and cost for traders and undermining the country’s economic competitiveness.
What We Did
The Alliance, through its implementing partner Swisscontact, worked with the Bangladesh Land Port Authority (BLPA) and the Bhomra C&F Agents Association, which represents around 400 clearing and forwarding personnel, to create an ePort management system, alleviating many of the obstacles hindering the port’s potential.
The Impacts
The digitalisation of Bhomra Land Port is streamlining operations, and enhancing the efficiency of trade activities. C&F agents and traders are now able to clear more consignments in less time, while port officials report reductions in errors and paperwork. Both parties also report greater trust and understanding of their respective challenges.